How to delay getting
your Vaio back
Pack your computer
using far more than the amount of tape needed to keep the
bubble wrap from coming loose while you get it into the
box. We have more productive uses for our time than
unwrapping a laptop that's been packed tighter than King
Tut's mummy, so if we have to work longer than a few
seconds getting your computer out, we will go on to
someone else's job and get back to yours when we don't
have any other work waiting.
Send us a personal
or company check instead of a Cashier's Check or Money
Order. That way, you get to wait not only for your repair
to clear the shop, but for your check to clear the bank
as well. Figure 10 days additional time.
Do NOT send an
e-mail when you ship your computer, or if you do, be sure
to leave out your phone number, e-mail address, or some
other information we need. That way, we will have to
search all over the place for the missing item(s) when we
are preparing your shipping label.
Let us guess what
your passwords are. It's a fun thing to occupy us when we
don't have anything to do. Since we can't return your
machine until it's tested, this might take a while.
Do NOT print a
copy of your e-mail and put it in the computer. That way,
we'll have to find your e-mail in our inbox, print it
out, and match it up with your computer before we can
start work.
Send us an
"Are we there yet?" e-mail every couple of
days. This will immediately send your job to the bottom
of the queue, and when it will get back to the top is
anybody's guess.
The Bottom Line: If you are mindful of OUR needs, we can work at maximum efficiency for YOU.
- Return -