What we do

We specialize in correcting the "premature shutdown" problem that afflicts thousands of Sony laptops. We don't do general Vaio troubleshooting and repair. If you have a problem with your LCD screen, keyboard, or DVD, you should find a local repair shop.

We guarantee our fix 100%. If we don't solve your problem, your only expense will be for shipping the machine to us and back to you.

Our repair takes upwards of two hours of bench time, because

• the computer is completely disassembled to get at the processor board,
• a determination is made as to which components have failed,
• the defective components are replaced,
• then the system is put back together, and
• rigorously tested before being returned.

The component replacement requires specialized equipment and technique to solder Surface Mount Technology printed circuit components.

The first thing you should do is to answer the following questions about your computer:

• Does the operating system seem to load okay, but the computer shuts down either immediately or a matter of a few seconds to many minutes later? If so, the odds are nearly 100% that we can help you.

• Before the operating system boots up, can you press the F2 key and get into BIOS setup mode? If so, your computer is a prime candidate for our repair.

• When you turn on the power, do you see the Sony logo and hear the Vaio musical signature? If not, your machine may not respond to our fix. But it might, and a few dollars for shipping might be a good investment anyway.

If you answered "yes" to the above questions, your troubles are over!